Bartenders find themselves at precisely the exact same customer service situations again and again. While bartending experience is the only way to develop confidence and presence behind the pub, there are a number of shortcuts to your new bartender.
These expressions could be used to radically boost your professional image and your own tips. You can browse http://coupleofbartenders.com/ for best bartending services.
When clients approach your pub, please don’t use the word “you guys” As a supervisor and a client nothing drives me crazier than the term “Hello, how are you doing tonight?” It is too casual and comes off not only relaxed but not intelligent. (I am being kind here.)
Try out this brand new phrase instead. “Hello, ladies and gentlemen, what do I do for you this day?” The phrases “women”, “gentlemen” and “gentlemen and ladies,” depending upon the make from this group, are a 1000% improvement on “you guys.”
Additionally, rather than asking how they’re doing you’re asking what you could do to them. This is much more to the stage and will restrict the embarrassing silences when someone lets you know exactly how awful their day was.
Frequently in the pub industry, a client must wait until you can correctly give service. Always acknowledge a client as fast as possible.
The word “thank you” instead of “sorry” is far more positive and helps to set the consumer in a positive mindset. This easy and subtle shift will provide you more confidence and presence behind the pub. It helps enhance the general “sense” and air at your pub.